Refund Policy
Door Club
Effective Date: 25 April 2026
At Door Club, customer satisfaction is important to us. This Refund Policy explains when and how refunds are provided for our services.
You may be eligible for a refund in the following cases:
Cancellation made within the allowed time before the scheduled service
Service could not be delivered due to unavailability of our service representative
Booking was cancelled by Door Club
Service issues reported within 24 hours of completion
Refunds will not be provided in the following situations:
Customer is not available at the scheduled time (no-show)
Incorrect address or contact details provided
Service cannot be completed due to customer-related reasons
Cancellation made at the last minute or after the service has started
Change of mind after service completion
In certain cases, partial refunds may be issued depending on the situation
If a service is partially completed or there is a minor issue, Door Club may offer a partial refund or service credit
Approved refunds will be processed to the original payment method
Refund processing may take a reasonable number of days depending on your payment provider
If you are not satisfied with your service:
Please report the issue within 24 hours
We may offer a re-service, partial refund, or credit based on review
For refund requests or any related concerns, please contact:
Email: support@doorclub.in
By using Door Club services, you agree to this Refund Policy.
